Industry: Public Listed Company
Sector: Marketing and Commercial
Qualification: Bachelors and Masters in Administration
Experience: 3 to 5 years
Senior Executive Customer Relationship job is available in Karachi for one of the leading public listed company in Pakistan. Candidates having Bachelors and Masters in Administration or related field along with 3 to 5 years of relevant experience are encouraged to apply.
Senior Executive Customer Relationship job role is responsible to building and maintaining profitable relationships with key customers.
- Manage information flow in timely and accurate manner.
- Building and maintaining profitable relationship with key clients.
- Promote and coordinate with customers business to business planning.
- Strive to create new customers account, as well as retain customer’s royalty.
- Meet with customers in a specified area to demonstrate and promote terminal Business and services.
- Analyzing the market for import/export from/to Pakistan.
- Coordinate and monitor market data/information conduct research & collect data to support when preparing reports and documents.
- Meeting with Managers to plan strategically.
- Knowing competition and strategizing accordingly with Team.
- Resolving customer complaints quickly and efficiently.
- Close monitoring of contact with Shipping Line and NVOCCs.
- Coordinate and liaise with inter-department / inter-company requirements as per assigned.
- Understanding and knowledge of Customer Relationship Managements (CRM).
- Good Interpersonal.
- Communication & writing skills.
- Good Team Player.
- Customer Focus.
- People Orientation.
Apply at email@example.com
Kindly mention the job title Senior Executive Customer Relationship in the email.
Last date to apply is 30th August 2020
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