Industry: Customer Care
Sector: Customer Care
Qualification: Inter/O levels/bachelors
Experience: 2 years (Inbound Contact Center)
Sales and Service Consultant job is available in Karachi. A well reputed Inbound Contact Center is looking for candidates having Excellent English Communication Skills along with minimum 2 years of relevant experience (Candidates having experience in selling AT&T, Spectrum, COX and Century link will be given preference) are encouraged to apply.
Job Responsibilities
- Manage large amounts of inbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
Skills
- Deep Knowledge of a Company’s Products or Services
- Attention to Detail and Organization
- Clear and Effective Communication
- Adaptability
- Empathy
- Patience
- Positive Attitude
Apply at saba@hasnain.biz
Kindly mention the job title Sales and Service Consultant in the email.
Last date to apply is 5th October 2020
