Junior Manager Customer Center

Junior Manager Customer Center job in Karachi

Industry: FMCG

Sector: Customer Services

Location: Karachi, Pakistan

Qualification: Bachelors

Experience: 2 to 4 years

Junior Manager Customer Center job in Karachi with a Leading FMCG company. If you have done Bachelors with 2 to 4 years of experience then apply now for the job. Manager Customer Centre will work on shopper-centric innovation plan with the category teams and to ensure Company is able to grow its customers’ categories better. This is a 3rd Party Contractual job.

Junior Manager Customer Center job is to understand the customer drivers and needs of the shopper, and to deliver solutions to address these needs and drive growth.  In addition, a fully functional understanding of the category drivers and brands priorities to drive better innovation launches.

Responsibilities:

• Execute Customer & Category sessions
• Enable successful innovation launches (bigger, better, faster innovation) with better shopper understanding & insights into category plans (pack, activation)
• Enable CD teams (following channel lead) to create & deploy broader & deeper value to the customers
• Enable the development of Channels by generating the channel shopper insights and understanding and embed insights via sessions (in conjunction with Channel Directors)
• Share & reapply customer, channel & category practices
• Ongoing support management: project budget management, third parties agencies management, general facilities management (support & maintenance)
• Ongoing communication with Global Customer Collaboration team

Skills:

• Strong Organisational Skills
• Great communicator – professional
• Collaborative Working Skills
• Leadership

Apply at saleha@hasnain.biz

Kindly mention the job title Junior Manager Customer Center in the email.

Last date to apply for the job is 8th December, 2017