Industry: Telecommunications
Sector: Customer Services
Qualification: Bachelors
Experience: 0 to 6 months
Customer Support Representative (CSR) job available in Karachi for one of the leading Telecommunication Company. Bachelors degree is required for this job. Fresh graduates or applicants having 0 to 6 months of experience in the relevant field are encouraged to apply.
Customer Support Representative (CSR) job role is to identify and assess customers’ needs to achieve satisfaction.
Responsibilities:
- Greet customers warmly and ascertain problem or reason for calling.
- Prepare product or service reports by collecting and analyzing customer information
- Manage large amounts of incoming calls
- Maintain customer record using Ms. Excel
Skills:
- Good command on MS. Excel
- Communication skills
- Interpersonal skills
- Management skills
Apply now at asmara@hasnain.biz
Kindly mention the job title Customer Support Representative (CSR) in the email.
