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Customer Support Representative (CSR)

Industry: Telecommunications

Sector: Customer Services

Location: ,

Qualification: Bachelors

Experience: 0 to 6 months

Customer Support Representative (CSR) job available in Karachi for one of the leading Telecommunication Company. Bachelors degree is required for this job. Fresh graduates or applicants having 0 to 6 months of experience in the relevant field are encouraged to apply.

Customer Support Representative (CSR) job role is to identify and assess customers’ needs to achieve satisfaction.

 

Responsibilities: 

  • Greet customers warmly and ascertain problem or reason for calling.
  • Prepare product or service reports by collecting and analyzing customer information
  • Manage large amounts of incoming calls
  • Maintain customer record using Ms. Excel

 

Skills:

  • Good command on MS. Excel
  • Communication skills
  • Interpersonal skills
  • Management skills

 

Apply now at asmara@hasnain.biz

Kindly mention the job title Customer Support Representative (CSR) in the email.

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