Industry: Telecommunication
Sector: Customer Service
Qualification: Graduation
Experience: 1 to 2 years
Customer Support Executive job(s) are available in Karachi, Lahore, and Rawalpindi with one of aleading Telecommunication Company. Candidates having a Graduation degree with 1 to 2 years of Customer support experience are required.
The job role of Customer Support Executive is to provide on-call support to handle technical queries, end to end technical support to customers with respect to their queries and complaints.
Job Responsibilities:
- Provide on-call support to handle technical queries
- Handle and record Service Request complaints
- Upload and modify port plan inventory for automation enablement against new installations
- Handle exceptions against Broadband and IPTV Provisioning
Skills:
- Networking & Technical knowledge
- Excellent communication skills
- Problem-solving skills
Apply now at muzammil@hasnain.biz
Kindly mention the job title Customer Support Executive in the email.
