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Customer Support Executive

Industry: Telecommunication

Sector: Customer Service

Location: , , ,

Qualification: Graduation

Experience: 1 to 2 years

Customer Support Executive job(s) are available in Karachi, Lahore, and Rawalpindi with one of aleading Telecommunication Company. Candidates having a Graduation degree with 1 to 2 years of Customer support experience are required.

The job role of Customer Support Executive is to provide on-call support to handle technical queries, end to end technical support to customers with respect to their queries and complaints.

 

Job Responsibilities:

  • Provide on-call support to handle technical queries
  • Handle and record Service Request complaints
  • Upload and modify port plan inventory for automation enablement against new installations
  • Handle exceptions against Broadband and IPTV Provisioning

Skills:

  • Networking & Technical knowledge
  • Excellent communication skills
  • Problem-solving skills

 

 

Apply now at muzammil@hasnain.biz

Kindly mention the job title Customer Support Executive in the email.

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