Industry: Telecommunication
Sector: Customer Service
Qualification: Diploma/Bachelor's (IT/Technical)
Experience: 1 to 2 years
Customer Support Executive job is available in Karachi for one of the leading Telecommunication Company. Candidates having Bachelor’s in IT or Technical field along with 1 to 2 years of Customer support experience in Network operations are required.
The job role of Customer Support Executive is to provide end to end technical support to customers with respect to their queries and complaints.
Job Responsibilities:
- Provide on-call support to handle technical queries.
- Handle and record Service Request complaints.
- Upload and modify port plan inventory for automation enablement against new installations.
- Handle exceptions against Broadband and IPTV Provisioning.
Skills:
- Networking & Technical knowledge
- Excellent communication skills
- Problem solving skills
Apply now at muzammil@hasnain.biz
Kindly mention the job title Customer Support Executive in the email.
