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Customer Care

Industry: Telecommunications

Sector: Customer Services

Location: ,

Qualification: Bachelor’s in Engineering / DAE (ICT, Electrical, Computer, Telecom)

Experience: 0 to 1 year

Customer Care job available in Karachi for the leading Telecommunication Company in Pakistan. An ideal candidate should have Bachelor’s degree in Engineering / DAE (ICT, Electrical, Computer, Telecom) along with 0 to 1 year of relevant work experience.

Customer Care job role is to have product knowledge and maintain customer records by updating account information.

 

Responsibilities:

  • Working on the portal and providing support to on field workers.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.

 

Skills:

  • Excellent Communication skills
  • Technical skills
  • Leadership skills
  • Analytical skills
  • Problem-solving skills

 

Apply at career@hasnain.biz

Kindly mention the job title Customer Care in the e-mail.

 

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