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Customer Care Officer

Industry: MNC

Sector: Customer Service

Location: , , ,

Qualification: Bachelor

Experience: 1 to 3 years

Customer Care Officer job is available for one of a leading MNC in all major cities (Karachi, Lahore, and Islamabad). Candidates having Bachelor degree with 1 to 3 years of experience with excellent communication skills are encouraged to apply.

 

Job Responsibilities:

  • Satisfying the customers at the store by answering their queries and complaints as per SOPs.
  • Writing emails, generating complaints as and when required.
  • Handling customers by using soft skills.
  • Manage the after sales flow for walk in customers.
  • Learning all the Systems and Processes as and when guided.
  • Educate the customer and all marketing related material.
  • Meeting the Productivity and Quality KPI as per target assigned

 

Skills:

  • Technical
  • Communication
  • Stakeholder Management
  • Creativity and Innovation
  • Soft skills and systems knowledge
  • Problem Solving

 

Apply at rameez.riaz@hasnain.biz

Kindly mention the job title Customer Care Officer in the email

Last date to apply for the job is 7th June, 2021

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