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Communication Masters

Industry: Telecommunication Company

Sector: Customer Service Department

Location: , , , ,

Qualification: Bachelor’s / Master’s

Experience: Fresh (prior internship experience would be preferred)

Communication Masters Job is available for one of a leading Telecom Call Center (Inbound) in Karachi, Lahore, Islamabad /Rawalpindi. Candidates having Bachelor’s / Master’s degree with excellent communication skills is required for its inbound call center operations. Interested candidates please apply.

 

Job Responsibilities

  • Manage large amounts of inbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

 

Skills

  • Deep Knowledge of a Company’s Products or Services
  • Attention to Detail and Organization
  • Clear and Effective Communication
  • Adaptability
  • Empathy
  • Patience
  • Positive Attitude

 

Apply at callcenter@hasnain.biz

Kindly mention the job title Communication Masters in the email.

Last date to apply is 31th March 2021

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