Hasnain Tanweer Associates Logo

Call Center Agent(s)

Industry: Customer Care

Sector: Corporative Office

Location: ,

Qualification: Bachelors

Experience: Fresh to Max 2 years

Call Center Agent(s) job is available in Karachi. A well reputed call center is looking for candidates having Bachelor’s degree with Fresh to Max 2 years of experience for its inbound call center operations. Interested candidates please apply

 

Job Responsibilities

  • Manage large amounts of inbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

 

Skills

  • Deep Knowledge of a Company’s Products or Services
  • Attention to Detail and Organization
  • Clear and Effective Communication
  • Adaptability
  • Empathy
  • Patience
  • Positive Attitude

 

Apply at fahad@hasnain.biz

Kindly mention the job title Call Center Agent(s) in the email.

Last date to apply is 25th August 2020

To apply Online Fill-in the form below and submit Fields marked with asterisk(*) are mandatory.