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Call Center Agents

Call Center Agents Job in Karachi

Industry: Telecommunications

Sector: Call Centres

Location: ,

Qualification: Graduation

Experience: Fresh

Call Center Agents are urgently required in Karachi to serve a leading Telecom Company in Pakistan. Fresh Graduates who have Networking / IT knowledge and are below 28 years of age apply now at career@hasnain.biz

Our Office address and contact details are as follows:
34/J/3, Block-6, PECHS Karachi. (Near Jaffer Brother Building on Shah re Faisal, last office on left hand side in Jaffer street)
Phone: +92-21-34301488/89 EXT 127



  • Obtains client information by answering telephone calls; verifying information.
  • Informs clients by explaining procedures; answering questions; providing information
  • Handle all incoming customer inquiries & complaints via Calls with utmost professionalism and ensure First Calls Resolution with high quality customer service at all times
  • Ensure that customer queries generated by him/her should be resolved in the specified Turnaround time (TAT) by following up on services requests.
  • Feedback/escalate any urgent /critical issues or problems to management on a timely basis.
  • Maintain confidentiality of the organization’s customers and data.
  • Contribute to manage team objectives through team work



  • Strong interpersonal and customer services skills
  • Ability to work in stress hours
  • Must be passionate, dedicated and self-motivated.
  • Must have good communication skills
  • Must be regular and punctual
  • Basic Computer Knowledge
  • CCNA



Apply at career@hasnain.biz

Please mention the job title Call Center Agents in subject of your email.


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