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BPO Associate – Delivery & Logistics

Industry: E-Commerce

Sector: Logistics

Location: , ,

Qualification: Graduation / BBA

Experience: 2 to 4 years

BPO Associate – Delivery & Logistics Job(s) are available in Karachi and Lahore for one of the leading MNC. Candidates with 4-year graduation degree from a reputable institute along with 2 to 4 years of relevant experience in the field of Fleet Management and BPO with large-scale organizations are encouraged to apply.

BPO Associate – Delivery & Logistics job role is to provide direct support to riders at the hub office in the city and bring improvement in Rider NPS and Rider Satisfaction (RSAT) scores. Deliver efficient, effective, professional, and courteous service to intermediaries and customers

 

Job Responsibilities:

  • Responsible to provide direct support to riders at the hub office in the city
  •  Able to use available resources to maintain a service-oriented attitude towards our delivery partners.
  • As one of the brains behind delivery operations done by our delivery and managed by our partner BPO, you will be responsible for own-the-problems and solve them one at a time for a systematic improvement
  • Expected to bring improvement in Rider NPS and Rider Satisfaction (RSAT) scores

 

Skills:

  • Excellent written and verbal communication skills
  • exceptional negotiation skills
  • Strong analytical abilities
  • Ability to work well under pressure
  • A proactive approach to problem-solving
  • Ability to function effectively in a dynamic, fast-paced environment
  • Effective communication and interpersonal skills

 

Apply at  zain@hasnain.biz

Kindly mention the job title BPO Associate – Delivery & Logistics in the email.

Last date to apply is 31st  August,2021

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